Terms of Use & Disclaimer

Who we are

Clarion Labs is operated by Clarion Labs LLC, 817 8th Street, Ames, Iowa. Where these terms say “Clarion Labs,” “Clarion,” “we,” or “us,” they mean Clarion Labs LLC. You can reach a real person at support@clarionlabs.tech.

Health disclaimer

Clarion Labs provides education and decision support only. It is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have about a medical condition, supplements, or lifestyle changes.

We do not diagnose conditions or prescribe treatments. Where Clarion shows an amount, it is a general educational starting pointdrawn from published ranges for that marker — not a prescription written for you, and not a substitute for a clinician who knows your history, your medications, and the rest of your chart. Content on biomarkers, supplements, and protocols is for general educational purposes. Discuss any changes to your diet, supplements, or health routine with your clinician before you start, change, or stop anything.

Clarion Lite (when offered) provides education and habit support from your profile and reported symptoms. It does not interpret your bloodwork, estimate deficiencies from your data as if it were lab results, or replace clinical judgment. Upgrade to the full analysis when you want biomarker scoring, trends, and lab-matched supplement context.

Use of the service

By using Clarion Labs, you acknowledge that you are responsible for your own health decisions. You agree not to rely on Clarion as a sole source of medical or health guidance. Lab interpretations, supplement suggestions, and protocol content are intended to support informed conversations with your healthcare provider, not to replace them.

Billing, cancellation and refunds

Free features are free. The survey and the free parts of Clarion never ask for a card and never charge you.

Two paid things, billed differently. The analysis is a one-time charge, currently $49.79. Clarion+ is a subscription, currently $29.79 every 2 months, and it renews automatically until you cancel. The price shown to you at checkout is the price that applies. If a discount or partner code applies to your purchase, you are charged the discounted amount, and a one-time code discounts only the payment it was applied to. Any other plan we offer (such as Clarion Lite) shows its price and billing interval before you pay.

Buying the analysis also starts Clarion+. When you buy the analysis, we start a Clarion+ subscription for you with the first 60 days included at no charge. Nothing is billed for Clarion+ during those 60 days. After that it bills automatically every 2 months until you cancel. The exact date of your first Clarion+ charge is shown in Settings. We also try to email you a reminder before that first charge, but treat the date in Settings as the one that counts — do not rely on the email arriving.

Cancelling Clarion+ (bought on the web). Cancel yourself in Settings, at any time. Cancellation takes effect at the end of the period you have already paid for, not immediately — you keep Clarion+ until that date, and we do not prorate or refund the unused remainder of a period. If you cancel during the first 60 days, you are never billed for Clarion+ at all.

Cancelling a subscription bought in the App Store. If you subscribed inside the Clarion iPhone app, Apple bills you, not us, and we cannot cancel or refund that subscription for you. Cancel it in iOS Settings → your name → Subscriptions. Your access in Clarion follows what Apple reports about the subscription.

Cancelling does not take your report away. Cancelling Clarion+ does not touch the one-time analysis you paid for. Your report, biomarker values, and history stay in your account. The two things that do remove them are a refund of the analysis and deleting your account, both described next.

Refunds. We do not currently offer an automatic refund window. Refunds are handled case by case — email support@clarionlabs.tech, tell us what happened, and we will look at it. Two things to know before you ask. First, a refund returns the amount actually charged to you after any discount or partner code, not a list price. Second, refunding the analysis undoes the purchase: we remove access to the report it paid for, and to any protocol purchase refunded with it. Purchases made through the App Store can only be refunded by Apple, at reportaproblem.apple.com.

Deleting your account. Deletion is immediate and permanent: you lose access to your report and data right away, we do not refund the analysis fee, and we do not prorate the Clarion+ period you are in. If you subscribed through the App Store, deleting your Clarion account does not stop Apple from billing you — cancel in iOS Settings first, then delete.

Limitation of liability

Clarion Labs and its operators are not liable for any actions you take based on the information provided. Outcomes depend on many factors; we do not guarantee any specific health results. If you have a medical emergency, contact emergency services or your doctor immediately.